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Date: Tuesday, April 12th, 2011

Location:  International Centre (Lyra Room)
6900 Airport Road, Mississauga, Ontario L4V 1E8
Time: 8:00 – 8:30 am Registration & Breakfast
8:30 am Session begins

9:45 am Q&A / Closing Remarks 

Cost:  Complimentary to IMA Canada  Members

$35 PPPC Member

$70 (2) PPPC Members

$105 (3) PPPC Members

$45  CDN– Non-IMA Canada Members

$90 (2) Non-IMA Canada Members

$135 (3) Non-IMA Canada Members 


Register Online Here



The IMA CC Presents “How Appreciation Drives Performance” by O.C. Tanner’s Recognition Expert, Scott Christopher. 
The Incentive Marketing Association Canada Council is proud to present O.C. Tanner’s Recognition Expert, Scott Christopher as the guest speaker for our Spring Education Session. Scott is an international speaker and recognition consultant who travels the world speaking to leadership groups at conventions, conferences and on-site customer meetings. Scott’s presenting style is upbeat, witty and unforgettable.
Scott’s presentation will be based on the Carrot Principle, the bestselling book about “How the best managers use recognition to engage their people, retain talent and accelerate performance. Because this book is such an essential read for all members of the incentive industry we will be giving a copy to everyone who attends the session.
For IMA member companies this event is free. For non-members the cost is $50.00 per person to attend. This event will issue 1.5 credits towards CAS/MAS certification for PPPC members. For any questions please contact IMA CC Executive Director Niki Hall at or 905-862-3664.

Don’t miss this chance to enjoy a buffet breakfast, get your copy of a bestselling book and listen to a dynamic speaker. Register now. 



Important Update:
Attention all Chapter Colleague, effective January 1, 2006 we will NO longer accept any new Colleague membership applications. Any current Colleague members who wish to renew will have ONE  full term for 2006-2007.   (eg. has an expiration of March 31, 2006 he/she will be allowed ONE more renewal
April 1, 2006 to March 31st, 2007).  

To renew your colleague membership for 2006-2007 click here!

President's Message
Welcome to CAPS Vancouver

Dear Members, Colleagues, and Guests of CAPS Vancouver,

As your 2006 CAPS Vancouver President, I am truly excited that you are considering joining CAPS or that you have already made the decision to do so. This is our 9th year as a Chapter in Vancouver and membership in CAPS represents a tremendous opportunity to learn and grow you professional speaking, training, and facilitation practice.

CAPS’ Vision is to be The Association of Experts who Speak Professionally and our mission is To Build the Profile and Professionalism of our Members.

We are committed to achieving our vision through raising the profile and professionalism of our members. Our theme this year is Celebrating Progress & Possibilities. We are part of the International Federation of Speakers and closely aligned with the National Speakers Association in the United States.   

Whether you have been in the business for years or are new to the speaking industry, we offer:

  • Platform and business skills development by bringing in experienced, world-class speakers to present to our members on a monthly basis. 
  • Afternoon workshops in which members have the opportunity to meet with keynote speakers and learn from their success.
  • In addition, we have our CAPS Vancouver book entitled Speak Up Speak Out, Simple Success Strategies for the Speaking Business, a bi-monthly newsletters, Speaking of Impact Magazine, and an audio tape/ CD resource library. 
  • Our annual CAPS Convention will be held in Vancouver from December 7-9, 2006, and represents a tremendous opportunity to keep current on changing trends in the speaking industry, offer you trade secrets (yes we share) and a myriad of insights to help you get started and grow your business.

Throughout the year, CAPS Vancouver will endeavor to bring you additional opportunities to develop your business and to hone your craft. In past years we have conducted professional Development weekends, Meet the Experts evenings, and Video Days, so stay tuned for what 2006 has in store.

To get the most out of your membership, I urge you to take advantage of our monthly development meetings at the Terminal City Club, to talk extensively to fellow members, to use our resource library, and to get involved in our organization through the many volunteer opportunities.

It is my privilege to serve as your President for 2006. Please let me know if I can be of assistance as you navigate your way through this wonderful and dynamic association of experts who speak professionally.

Best wishes for much success,

Azim Jamal, President CAPS Vancouver!

For a listing of our upcoming events click here!




Welcome to the Capitol Beat

March 2006 Issue

TCACC recognizes the importance of keeping its members informed of the legislative activities that affect the delivery of cardiac care.  This quarterly legislative newsletter will highlight the latest State and Federal actions.

State Special Session To Begin on April 17th!
Texas Governor, Rick Perry, is calling the Texas Legislature back to Austin.  During the 2005 Legislative Session and subsequent special sessions, the legislature unsuccessfully attempted to reduce property taxes and finance the public school system in Texas.  Now, the Texas Supreme Court has given the legislature until June 1 to address the unconstitutional issue of the current imposed statewide property tax used to finance public schools.  The Special Session will be another attempt by the Texas Legislature to try and solve these issues.  Many tax proposals have been discussed and the issue still remains... Will the final proposal include the taxing of physician practices?

Gov. Perry’s Texas Tax Reform Commission, chaired by former Comptroller John Sharp, believes physician practices should be taxed.  The Commission is recommending an alternative tax plan that includes a revised franchise tax on the gross receipts of most businesses after either employee compensation or the cost of goods are deducted.  Sole proprietorships, general partnerships, and companies earning less than $300,000/yr are excluded. Most companies and partnerships would pay a 1% tax, while retailers and wholesalers would pay 0.5% tax.  An additional $4 billion would be generated by the new business tax.  This would take effect in 2007 if approved by the legislature and signed by the governor.  However, it’s uncertain what legislators will decide when they reconvene for the Special Session. 

TCACC stands firm that taxing medicine is bad public policy.  Any new tax needs to recognize the contribution physicians already make subsidizing Texas health care through uncompensated and charity care in addition to the Medicare, Medicaid, and CHIP patients being served, which saves Texas taxpayers billions of dollars each year.
Lobby Team
Your advocacy efforts continue to be led by a team of legislative experts with Yvonne Barton serving as your Public Affairs Manager for legislative affairs and grassroots development, and Jaime Capelo, former Chair of the House Public Health Committee, serving as your legislative consultant.  Both serve as your lobbyists at the state and federal levels.

Grassroots Development
The chapter’s grassroots network is critical to the success of its legislative efforts.  Every legislator has a physician, and this relationship is instrumental when advocating for the delivery of health care, for your patients and in maintaining the viability of your practice.

The chapter has adopted “Legislator Meetings” as a main objective by using the Board of Councilors as the leaders in implementing this program.  With the assistance of the chapter’s Public Affairs Manager, Yvonne Barton, meetings will be scheduled for councilors to visit directly with their state elected officials in their home district.   This will enhance the chapter’s physician/legislator network and strengthen the key contacts cardiology has within the legislature.  This program is currently being conducted statewide.  We look forward to having your involvement in this program.

Legislative Pulse
Serving as a legislative information link or a legislative blog, for those who are more internet savvy, this online tool will provide a continuous summary of legislative activities.  The Legislative Pulse will be a new resource for those who want to stay in touch with the most up-to-date actions on the legislative front.   With the start of the Special Session next month, updates will be available weekly through a link on the TCACC website,

Legislative Committee
The 2006 TCACC legislative committee has a new chairman, Dr. Michael Miller from Midland.  The appointed physician members for 2006 include Ricardo Cigarroa from Laredo, John Durand from Ft. Worth, Tomas Garcia from Houston, Mike Ferry from Dallas, Eduardo Flores from McAllen, David May from Plano, George Rodgers from Austin, Rick Snyder from Dallas, and Charles Wilkins from Lubbock.

The committee meets on a monthly basis via conference call.  These members provide recommendations for our legislative strategy and agenda which are approved by the board of councilors.

ACC Legislative Conference – Mark Your Calendars!
The 2006 ACC Legislative Conference will take place from September 17th – 19th at the Renaissance Mayflower Hotel in Washington, D.C.  Don’t miss this opportunity to learn more about the critical issues facing the cardiovascular community and be seen and heard by your members of Congress.  Reservation information will be coming soon so stay tuned to and

The 5th Annual MDI (Medical Directors Institute) will take place October 18th – 20th at the Lansdowne Resort in Leesburg, Virginia. The MDI serves as a forum for physicians, health plan executives and employers to discuss the challenges and strategies for delivering optimal cardiovascular care to patients.

State Legislative Interim

Legislative Committees
State House and Senate committees will be meeting throughout 2006 to review, study, and discuss various issues assigned by their respective leaders, Speaker Craddick and Lt. Gov. Dewhurst.  These issues include health licensing professions, scope of practice, funding of state and federal programs, taxes, FQHCs, obesity/nutrition, pharmacy benefit managers, end-of-life, reimbursement methodology through health plans, information transparency for patients, and cost assessment of health mandates.  The TCACC lobby team will monitor these activities and direct the chapter as witnesses are needed for testimony during committee proceedings.

Regulatory Agencies
Regulatory agencies are also in the process of implementing new rules governing their processes.  These agencies include health licensing, facility licensing, and government programs.   The lobby team is closely monitoring this activity and working closely with the TCACC legislative committee and board of councilors for the chapter’s direction and response.

• The Texas Board of Chiropractor Examiners recently proposed new rules defining their scope of practice, expanding to include cardiac care.  Fortunately, the rules were withdrawn due to a technicality.
• The Texas Department of State Health Services (DSHS) is proceeding to implement the study mandated through SB 872.  A research entity has been awarded the contract for this study by the state.  In addition, the Texas Medical Board (TMB) is proposing new rules for the physician owned facility disclosure requirement mandated by SB 872.  The agency has proposed a list of items that must be disclosed to patients, if you as a physician are referring that patient to a facility you own.  No official form has been proposed.  However, the TMB is deferring to the DSHS, the agency which licenses facilities, on whether an official form should be adopted for use by physician owners. 
• The DSHS is also proposing new facility licensing rules.  This is the first comprehensive revision of the rules since 1998.  The rules are going through the initial process of being published for public comment.
• The 2005 Annual Survey of Hospitals (done in partnership with the Texas Hospital Association (THA) and the American Hospital Association (AHA)) issued by the DSHS Center for Health Statistics earlier this year includes a new section, M. Niche Hospitals.  The survey has been sent to all Texas hospitals and is also available at or All Texas hospitals are required to submit the survey data within 60 days of receipt of this survey form.  The timely completion of this annual survey fulfills the hospitals’ reporting obligation under Texas law.  

Federal Update

On February 1, 2006 congressional actions halted the reduction of 4.4% in Medicare payments that was implemented on January 1, 2006.  While the physician community was thankful to congress for this action, many concerns still remain about the future of these cuts with the anticipated six years of scheduled physician payment cuts totaling 26%.  Congress is recognizing the impact of these cuts on the delivery of health care and is working with many physician organizations to identify solutions.  We will continue to advocate for a fair payment formula that is based on practice costs and the growing health care needs while maintaining the quality of that delivery.
Medicare Payment Advisory Commission (MedPAC)
MedPAC released a report on March 1, 2006 recommending:
• 2.8% increase in Medicare’s physician conversion factor next year
• 5 year review of the work component of the Resource-Based Relative Value Scale
• 2007 updates for other Medicare providers

Unfortunately, the increase is a result of a 0.9% productivity adjustment to physicians’ update which is twice as high as the productivity adjustment recommended for inpatient and outpatient hospital updates.   While hospitals’ 3.55% update would be fully funded, the Commission’s cost estimates assume that Congress will enact another unfunded payment fix for physicians, effectively requiring physicians to cover the cost through additional years of pay cuts in the future.

Physician organizations have stated objects to disparities between MedPAC’s hospital and physician payment recommendations to Congress.  We will continue to visit with members of Congress on these concerns and update you on our progress.

Brief Summary of Key Issues from the 2005 State Legislative Session

Physician Ownership - SB 872 by Nelson (R-Lewisville) / Rep. Delisi (R-Temple)
• Only physician backed measure to pass
• Requires written disclosure to patients of physician ownership in facilities
• Directs the state to perform a study on the impact of niche hospitals on their community hospitals by reviewing and one on all hospital infection rates
Tax / School Finance - No bills on Tax and School Finance
• Many proposals were discussed with some having physician practices taxed
Managed Care
SB 155 by Sen. Shapiro (R-Plano) / Rep. Eiland (D-Galveston)
• Allows health plans to consider new physicians coming out of residency to be in-network, up to 60 days, if they sign a contract and complete a credentialing application
Balance Billing
• Legislation was introduced to prohibit balance billing by physicians – none were passed
• Legislators and their staff with personal stories provided for more confusion on the issue
Medical Liability
• Ensured that meritless claims are not used against physicians in assessing their liability premiums, sponsored by Rep. Patrick Rose (D-Dripping Springs).
• Retired physicians are encouraged to volunteer their services with reduced licensing fees and defense only liability coverage through the JUA offered.
Board of Medical Examiners - SB 419 by Nelson (R-Lewisville /Rep. Solomons (R-Carrollton)
• Renames the agency – Texas Medical Board (TMB)
• Medical Peer Review information is protected and confidential by requiring information to be submitted under seal through SOAH
• Mandates a study on the medical peer review process in hospitals and other health care entities
• Requires the TMB to notify the licensee with the reason for rejecting a recommendation from an informal meeting and to specify further action to be considered
• Prohibits third-term abortions, except those in instances where the mother’s life is in danger or when the child would be born with severe, irreversible brain impairment; also prohibits a physician from performing an abortion on an unemancipated minor without written parental consent or a court order

Budget/GME Funding

SB 1 by Sen. Ogden (R-Bryan) / Rep. Pitts (R-Waxahachie)
Appropriations Bill = $139.4 billion, two-year budget
• Senate Bill 1 will reform Child Protective Services and restore some of the benefits under Medicaid for adults and under CHIP for kids
• Does not restore or increase physician reimbursement rates for Medicaid services
GME (Graduate Medical Education) Funds - special provision approved to establish the first-ever state formula to fund GME, sponsored by Rep. Dan Branch (R-Dallas)
• Directs $25 million over the next biennium to residency programs affiliated with medical schools, including Baylor
• Restores funding from the 2003 cuts to GME funds and establishes the first state funding program for specialty and primary care residency programs
Obesity/Nutrition - SB 42 by Sen. Nelson (R-Lewisville) / Rep. Delisi (R-Temple)
• Requires students to participate in physical activity twice a week; allows waiver if a student participates in an after-school physical activity program such as little league
• Requires development of a diabetes education program
Stroke Bill - SB 330 by Sen. Deuell (R-Greenville) / Rep. McReynolds (D-Lufkin)
• Directs the DSHS to develop rules relating to safe, timely transport of stroke patients by emergency medical service providers

The next Capitol Beat is scheduled to arrive in your e-mailbox at the end of June 2006.  In the meantime, please visit the TCACC website at to stay informed of the latest developments.

Dr. Michael Miller, Chairman
TCACC Legislative Committee


Your voice is important to the future of the TCACC.   We want to hear from you!  Share your comments, suggestions, or questions by calling us at 1-866-627-6731 or sending an email to or

Casino Royale

Hertz Prof Bail Agents of the U.S. members special year-round discounts on your daily, weekly, weekend, and monthly rentals for business or pleasure; traveling in the U.S. or worldwide. Your Hertz CDP#1823098 is the key. Call 1-800-654-2210 or visit the Hertz website at when making your reservation. Then present your Hertz Member Discount Card at the time of rental. It’s that easy!

Rosa M. Benjamin
Account Representative
The Hertz Corporation
3800 Jefferson Davis Highway
2nd Floor
Alexandria, VA 22305
1-877-820-5093 Faxgate

CVMA Find a Mentor Program

The Colorado Veterinary Medical Association's Find a Mentor Program provides veterinarians with the opportunity to share their insight and advice on beginning a career as a veterinarian.

For Members / Mentors

Why Should I Become a Mentor?
Think back to veterinary school … days filled with labs and exams and clinics, and all that knowledge to absorb. While you were busy with academics, the question of “What should I do after graduation?” no doubt lingered. Perhaps you benefited from the guidance of a mentor to help you through these challenges – or perhaps you did it on your own, wishing there was someone to share ideas with.

Now that you've graduated, consider sharing your experience with someone who faces the same questions and challenges you faced. Become a CVMA Mentor!

Click here to find out more!

For Students / Mentees 

Why Should I Find a Mentor?
As a veterinary student, your schedule is full of exams and knowledge to absorb. While you are busy with your studies, the question of what to do after graduation lingers.

Could you benefit from a mentor's experience?
A mentor is an individual who knows the challenges of veterinary school and has successfully transitioned from veterinary school and has successfully transitioned from veterinary student to veterinarian.

Click here to find out more!

Send-a-Student Program

CVMA members, do you remember how economically challenging it was to be a veterinary student? Do you appreciate what can be learned and shared at a CVMA convention or conference? Do you want to engage the next generation of veterinarians in their professional association?

If the answer to any of these questions is yes, then contribute to the future of veterinary medicine by providing a Send-a-Student sponsorship. The Send-a-Student program offers veterinarian-provided scholarships for dedicated veterinary students to attend CVMA education programs. These learning opportunities – at the CVMA annual convention and Spring and Fall BIG Ideas Forum – complement the students’ academic curriculum experience.

Click here to learn more and for a Send-a-Student sponsorship form.

Click here to complete a sponsorship online.

Students, click here for more information.

We have commemorative bricks at the engraving contractor and are installing them at Lou Neff Point in sets of 250 to 300 bricks.   We installed the bricks purchased by mid November 2007, on June 10 and we plan to install the the set of bricks purchased by mid February 2008, as soon as the engraving is completed.

There are still bricks available! 
They make great gifts for loved ones.


Twenty-nine years after Mary Philbrook became the first woman lawyer in New Jersey and four years after women were allowed to vote, Esther Beckhoff of Perth Amboy signed the rolls in 1924 as the first woman attorney in Middlesex County.

Esther was born in Perth Amboy. As a child, she lived at 128 Market Street with her parents and three younger siblings, Harry, Benjamin, and Cecilia. Her father owned a local hardware store, and Esther attended Perth Amboy Grammar School and graduated from that city’s High School, where she was listed in 1933 along with David T. Wilentz, who graduated three years before Esther, as one of the school’s distinguished alumni.

After graduating from Normal School, a predecessor of Trenton State College, Esther began work as a teacher, one of the then traditional occupations for women in the 1920’s. She taught 4th grade for over five years when, at the age of 22, she decided to pursue a career path that, at the time, was dominated by men. Esther wanted to become a lawyer.

In the early 1900’s, most men did not approve of or encourage women who wished to pursue an interest in the law. They had a strong belief in the “proper place” for women. In fact, in 1900, the New Jersey Legislature passed a constitutional amendment permitting horse racing and the voters, all men, approved it, but defeated the right of women to vote just for school trustees. 

While Esther continued to teach, she attended evening classes at New Jersey Law School, a predecessor of Rutgers, graduating in June 1923.   Besides passing the bar examination and scrutiny by the Middlesex County Character and Fitness Committee, she also had to serve a clerkship for admission into the legal profession. So Esther clerked part-time over several summers for Thomas Brown, a well-known Perth Amboy Lawyer. Dr. Francis Henry and Leo Goldberger, a Perth Amboy lawyer, certified her character to the committee and she took the bar examination as soon as she became eligible. She passed the exam, successfully surmounted all of the other hurdles and was admitted to the New Jersey Bar in February 1924.

This five-foot fiery red head began her law practice from her home in Perth Amboy, and then from her office at 215 Raritan Building in Perth Amboy. Although her practice included many divorce and child custody matters, for many years the standard practice for most women lawyers, she was also very proud to have been retained by and to have represented on an ongoing basis Tydol Oil Company. In support of this client, she participated in the location and establishment of many gas stations in Middlesex and Monmouth County. In 1929 Esther represented a landlord in a suit for unpaid rent for an apartment in Brooklyn leased by the defendant, who was represented by Harry Spitzer. The case was reported at 8 N.J. Misc. 22 and reflects that although Mr. Spitzer appealed to three judges of the then Supreme Court, Esther obtained a per curiam and quite perfunctory affirmance for the landlord.

When practicing in Perth Amboy and throughout her life, she became known as an extremely friendly and outgoing person who had an active and ongoing interest in education, mediation, foreign relations, and politics. She always bought her Buicks from Polkowitz Buick, and was friendly with Pop Flynn, the mayor of Perth Amboy, and David Wilentz, whom she knew from high school and whom she later referred to as the “Lord High Executioner of the Democratic Party.”

In 1934, the Perth Amboy Post recognized that “few businesses or professional women have combined personal charm of manner and effectiveness of service as successfully as Miss Esther Beckhoff, . . . the first woman lawyer in Middlesex County, and . . . at the present time the only woman practicing.” The Post noted that Esther was “[k]eenly concerned with all that occurs, her interests vary[ing] from such local problems as advanced education for worthy students to questions regarding international peace and friendship. She is especially interested in the Perth Amboy [High School] Student Loan Fund, of which she has been president for the past four years. By means of student loans, many deserving students who could not have gone to college otherwise have been enabled to do so.”

She spoke at a New York conference in the Hotel Astor involving women interested in foreign relations and was treasurer of the New Jersey Business and Professional Woman’s Club. She was sent by the Club as a State representative to the National Conference on Cause and Cure of War at Washington D.C., where she advanced her firm belief in the ability of humans to arbitrate disputes.

In 1936, Esther married Doctor Abraham M. Balter, who was a specialist in chest diseases. They honeymooned in Bermuda, and in 1939 had one son, Paul. We are not privy to whatever conversations Esther and Abraham may have had after the marriage and birth of her son, but for whatever reason, by 1940, Esther had closed her Perth Amboy practice and though she lived until 1980, she never practiced law again.

Esther and her young son followed Abraham as his career took him through the Second World War and to several Veterans’ Affairs hospitals in Maryland, Pennsylvania, West Virginia, and New Jersey. The Balter family always lived on the grounds of the VA hospitals at which Abraham worked. Esther was extremely proud of her husband’s fellowship in the American College of Physicians. After Abraham retired in 1974, the family moved to East Orange and rented a modest apartment on Harrison Street where Esther was living at the time of her death.

Harry, Esther’s brother, had a daughter who died in her sixties. None of Esther’s other siblings had children who survived to adulthood. Esther’s son Paul became a physician specializing in nephrology and married Susan who is a physician and attorney. They live in Illinois and have three daughters, Sharon, a physician; Nancy, a teacher; and Barbara, a lawyer. Nancy recently gave birth to a son who would have been Esther’s great-grandchild.

Though she never practiced law again, and became “super mom,” cooking, cleaning, balancing the checkbook and not allowing her husband to lift a finger in the house, Esther’s personality and interests remained constant throughout her life. Her son Paul remembers, for example, a revealing and amusing incident about his mother’s personality. Esther was a very fast driver who would get speeding tickets from time to time. When the family was living in Pittsburgh, Pennsylvania, Esther received a speeding ticket and gave it to one of her friends, the Chief Judge of the Common Pleas Court, so that he could “take care of it like we used to do [when she practiced] in Middlesex County.” A few years later, the judge confessed to Esther that he had paid the ticket, because they did not have the same colorful traditions as the ones Esther remembered.

When Susan, Paul’s wife, was in law school she took her mother-in-law to class one day. Susan warned her of a particularly malicious professor who had a habit of calling on guests. True to form the professor called on Esther and attempted to ridicule her as law professors sometimes do. “When I was practicing law,” she replied, “you were in diapers, so pick on someone your own size.” According to Susan, the professor was so stunned he never again called on any other class guest.

Susan remembers her mother-in-law as “not having an enemy on the street.” She would walk up to complete strangers and engage them in conversation at anytime and anyplace. “She was a great friendly talker, a voracious reader, with broad interests, who today probably would have been a politician.” She was extremely liberal, loved opera, classical music and was an avid supporter of Adlai Stevenson. After living on the grounds of all those VA Hospitals and seeing the medical care that was dispensed to veterans, she did not understand why all Americans did not have health care, and she became an early proponent of National Health care.

It is difficult not to regret Esther Beckhoff’s withdrawal from the legal profession. Had she continued with or re-entered the profession, we will never know what contributions and personal successes would have followed. In any event, this pioneering woman undoubtedly made it easier for many women after her and certainly for her progeny to pursue their ambitions.

By 1929, five years after Esther began her law practice in Perth Amboy, the Middlesex County Bar included over one hundred men but only six women. Besides Esther, these women were Bessie Duff (admitted Oct. 1926); Aldona Leszcynski, who became Aldona Appleton (admitted Oct. 1927); Elizabeth H. Harding (admitted March 1925); Eva H. Reda (admitted Oct. 1927); and Esther Levy (admitted Oct. 1924). Today, over 590 women are practicing in virtually every town in Middlesex County. Of the 1,095 members of the County Bar Association, 297 are women.

* I would like to thank the following persons and entities for helping with the research of this article. All of the facts and data that accurately reveal Esther Beckhoff Balter are attributable to them. If there are any mistakes in the account of this pioneering woman’s life, however, they are solely mine. Thank you, Paul and Susan Balter, Paul Axel-Lute, Joan Meister, Maureen O’Rourke, Helen Larkin, Stephen Townsend, the Supreme Court of New Jersey, Linda Garbaccio, Patricia Martin, Betty Agin, James Amemasor, the Perth Amboy Public Library, the Perth Amboy Public Schools, William Stratton, Nathan Witkin, Robert Goldsmith, Henry Gottlieb, the New Jersey Historical Society, Morris Brown, the Star Ledger, the New York Times, Jonathan Cowles, and the Middlesex County Bar Association.


Host Hotel - The Mansion at Judges' Hill
(800) 311-1619

The Mansion at Judges’ Hill is a 4 star 48-room boutique hotel and restaurant in Austin. This unique venue is a must-see.

Sleeping Rates $149
Cut-off date is Monday, October 20, 2008  Please contact TCASE directly for additional housing options.

Cancellation Policy: Notice of cancellation must be received two weeks prior to date of arrival.



2012 Maintenance Mania


Ask any property manager and they will tell you—property maintenance technicians are the backbone of the multifamily industry. Day-in and day-out, they keep our residents happy and our properties running smoothly.

In recognition of the valuable role they play, the National Apartment Association (NAA) commenced its nationwide maintenance competition, Maintenance Mania®, and the Washington Multi-Family Housing association said, “Bring on the heat!”

  • Two industry leading seminars by National Maintenance Speaker Mark Cukro
  • Hot breakfast and lunch
  • Compete in 8 maintenance-focused challenges
  • Over $2500 in cash and prizes
  • A chance to win an all expense paid trip to Nationals in Boston, MA June 28-30, 2012
  • Fuel up with our "Power Up" pack before you head into the heat of competition
  • Network with your Service Team colleagues from around the pacific northwest

Racing against the clock, you will compete against each other to see who is the fastest in eight maintenance-focused challenges. The finale of the event concludes with a race car competition, where the competitors build a model car using at least one maintenance product or part and race it down a pinewood derby-style track.

“Maintenance professionals are essential to the success and viability of the multifamily housing industry,” said NAA President Doug Culkin, CAE. “NAA is extremely proud to be able to shine a light on such an outstanding group of individuals through the Maintenance Mania® program.”


WMFHA is thrilled to bring a national favorite for Service Teams in the multi-family industry.  Mark Cukro, founder of Service Team Training Inc. will be delivering two high-impact seminars to kick off our Maintenance Mania day.  Through Mark's upbeat, high energy and unique approach, you will be engaged and encouraged to learn how to work more effectively in the multi-family service industry.

Click here for complete bio, credentials and testimonials for Mark.


  • This high energy, interactive seminar will change the way to look at your daily tasks, improve your ability to gain partnership with your on-site office counterparts, and have you ready to take on your next day with confidence, purpose, and a "can-do" attitude!


  • For Service Team members of all experience levels, this session will show you new ways to improve the overall quality of your service department, how to manage a service team more effectively, and how to deliver EXCEPTIONAL SERVICE TO YOUR RESIDENTS. 



Maintenance Mania Games

There are eight events that are standard for all Maintenance Mania® programs. Each race is open to every Maintenance Mania® participant:

  • Fluidmaster Dual Flush Retrofit - Presented by Fischer Plumbing | View Demo
  • GE Appliance Repair - Presented by Wilmar | View Demo
  • Kidde Fire & Carbon Monoxide Safety Installation - Presented by Puget Sound Energy | View Demo
  • Kwikset Key Control Deadbolt Test - Presented by American Floors and Blinds  | View Demo
  • Pfister Faucet Repair - Presented by Moen | View Demo
  • Seasons Ceiling Fan Installation - Presented by Buy-Rite Carpet Wholesaler | View Demo
  • Philips Advanced Lamp and Ballast Retrofit - Presented by Criterion Brock | View Demo
  • Motorola and Niagra Conservation Race Car Competition - Presented by HD Supply | View Demo

To qualify for the National Championship, you must complete all nine events.

2010 Board of Governors


President  Stephen June, PMP
Past President Sylvan Finestone, PMP
VP of Administration Robbin Thomas, PMP
VP of Communications Nora Goto, PMP
VP of Finance Gregory Scott, PMP 
VP of Operations Alvin Joseph, PMP
VP of Strategic Planning  Rick Nalle, PMP

Stephen June, PMP

Stephen has been a member of PMI and PMI-OC for 15 years, and has over 20 years of experience as a Project Manager and as a Business Analyst in IT and Finance. His most recent work experience has been in the health care field. Stephen has volunteered extensively for the Chapter in various capacities. Past roles include the Dinner Meeting Registration Chair, as well as a number of years on the PMI-OC Board as the Vice President of Finance, Vice President of Professional Development, IT Director and Chair-Elect.  Stephen has been a PMP since 1998. He graduated from Stanford University and holds an MBA from the California State University, Long Beach.

As the President, Stephen envisions the Board focusing its activities upon fully implementing the goal of creating a truly strategic Board, to improve the value proposition to the chapter members, and to improve participation in chapter events by younger members.
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Sylvan Finestone, PMP


Sylvan Finestone joined PMI in 2002. He was the Volunteer Coordinator for the Chapter’s PMInAction in 2005 and the Chapter’s Volunteer Coordinator in 2006. In 2007 he was the Membership Director and served as Chair Elect in 2008.  
 He is also active in the chapter’s PMP prep courses, presenting the introduction and review classes as well as specific topics as an instructor.  He has written monthly articles for the Milestones, and has presented as a speaker at our Advanced Topics Seminar. He also has spoken at the PMI National Conference, Region 7 conferences and the SCCTC. 
   During the 2008 year he took on key roles in the Web Site Development for which he received the President’s Award while he also worked in the Programs and Finance areas to support transition periods. 
Sylvan is currently employed by CSC at the Raytheon Account where he is a Senior Portfolio Manager providing management oversight in the IT area of a major division in the company. He is PMP certified and he has a BA in History / Political Science from the University of California, Santa Barbara, and an Masters in Business Administration  from California State University, Long Beach. He has 30 years of executive / management experience, working in a variety of industries, including healthcare, manufacturing and finance.
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Alvin Joseph, PMP


Alvin Joseph began volunteering for PMI-OC shortly after he joined the chapter in July of 2007. Since then he has been an active and visible member of the dinner meeting team. He started out in a support role and stepped up to become the Dinner Meeting Chair. In this role he ensured that our dinner meetings ran smoothly since 2008, he helped coordinate our yearly career fair and he is also a co-instructor at our PMP preparation workshops. He has also been recognized as Top Volunteer of 2007 and named volunteer of the year 2008 by PMI-OC.
Currently, Alvin works as an IT Manager (Corporate SAP Applications) for Jazz Semiconductor in Newport Beach.
Alvin has two passions: Project Management and Engineering. His engineering passion led him to become Vice-Chairman and Programs Chair on the strategic Board of Governors of the IEEE Orange County Section. He now serves on the PMI-OC Board of Governors to take his strategic IEEE experience to see the following ideas come to fruition:
• More active participation by membership in chapter activities.
• More offerings to membership that promote project management knowledge/experience sharing.
• More corporate involvement and partnership to enhance member value.
• Smooth implementation of new board and operational structure.
Alvin sees himself as a leader with a strong vision and commitment to promote PMI-OC as a premier organization offering Project Management Resources in Orange County whose rich experience in strategy formulation will translate to both long & short term successes. He plans to build a support organization to achieve operational excellence.


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Nora Goto, PMP


Nora Goto joined PMI in 2006. She served on the Membership Committee, working on membership statistics that was used for the chapter’s strategic planning process. Nora has served as the Operations Director since 2007.

Nora is PMP certified and has BSN from California State University, Fresno, and a Masters in Nursing, Health Care Administration from California State University, Long Beach. She has 10 years of experience working with data and information systems. Nora currently works as a Planetree Coordinator at the VA Long Beach HealthCare System.. In addition to her work as a Coordinator, Nora also has 6 years of experience working as a Project Manager for United Health Care and 10 years of experience as a nurse, and is an RN. She also holds a number of certifications and licenses in the healthcare field.

Outside of PMI Nora raises funds for different organizations every year. Last year, she coordinated efforts in her workplace to raise fund for the VA Long Beach Health Care System, March of Dimes, Working Wardrobes and the American Cancer Society. As a nurse, she volunteers her time supporting the MS Society Walk in San Diego and for Remote Area Medical helping the uninsured or under insured.

As a current board member Nora says that she is familiar with PMI-OC challenges. She understands the ongoing and sustaining activities required to manage the chapter. During her time as Operations Director she found that a productive and responsive leadership style encourages the same from others.
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Gregory Scott, PMP


Gregory (Greg) Scott brings over two decades of Project, Engineering, Manufacturing and IT Management experience to his clients. With a proven track record of varied management positions, successful projects in diverse business environments and a unique combination of experience and education, his cross-functional skills are available to the client’s needs. Greg’s experience is supported by a degree in Mechanical Engineering from Drexel University and Masters of Science in Systems Management from the University of Southern California, further enhanced with a number of business and law related courses. Project management skills are enhanced by active membership in the Project Management Institute and continued studies to maintain the PMP certification.

Greg has been a member of PMI-OC since 2003 and earned his PMP a few weeks after completing the PMI-OC PMP Prep course. In addition to attendance at Dinner Meetings and other PMI events, he has served on the Nominating Committee, SoTec Conference committee for two conferences and attended strategic planning workshops. Recently, he has assumed the duties of the VP-Finance on the Board of Governors on short notice as the serving member was assigned to an extended overseas posting with very short notice.
Greg looks forward to applying his multi-industry PM experiences to the new BOG challenges and improving financial services to the chapter’s members. 
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 Richard Nalle, PMP

Rick Nalle is a Director for KPMG LLP and concentrates his practice to helping clients with Information Management issues. In his role at KPMG he stresses the importance of formal project management training and the use of appropriate project management tools and techniques for client engagements which include electronic discovery, fraud investigations and corporate compliance issues.

He has been a member of PMI and PMI-OC since October 2007. He has served as a volunteer on the PMI-OC Corporate Outreach Teams, whose goal is to promote PMI-OC and the importance of project management to businesses in the county.

Rick has extensive experience as a volunteer. He serves as Assistant Scout Master for the Boy Scouts of America, has served as Auditor for the Village View Elementary School PTA, and serves in leadership roles for EDRM, the Electronic Discovery Reference Model (, which establishes guidelines, sets standards and delivers resources related to information management and electronic discovery.

Rick brings 24 years of project management experience across several industries and project types to the board. Both professionally and as a volunteer he has developed programs that benefit the organizations he serves. This includes oversight in the creation of technical projects to facilitate business operations, business process improvement initiatives, and networking & relationship development for the purposes of raising awareness in the community to benefit programs and services.

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July 2008

Brian Gleason, LCSW
Marcia Gleason, LCSW

Brian Gleason, LCSW, and Marcia Gleason, LCSW are the co-founders of “Exceptional Marriage,” an experience-based methodology for working with committed relationships.
Both trained with with relationship expert Dr. John Gray as well as in Core Energetics. Brian is now a senior faculty member of the N.Y. Institute of Core Energetics. Brian wrote a book on transpersonal psychology – Mortal Spirit. Brian and Marcia wrote Going All the Way, The Heart and Soul of the Exceptional Marriage.  Click here to see Marcia's memberhsip profile.

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Click here to download a PDF transcript of this interview.

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©2008 USABP 
This material is protected by copyright.  It may be freely copied, provided its use is solely for educational purposes, not for financial gain, and should be properly cited when used in any subsequent written work or work in other media.

Brian Gleason, LCSW, and Marcia Gleason, LCSW are the co-founders of “Exceptional Marriage,” an experience-based methodology for working with committed relationships.  Both trained with with relationship expert Dr. John Gray as well as in Core Energetics. Brian is now a senior faculty member of the N.Y. Institute of Core Energetics. Brian wrote a book on transpersonal psychology – Mortal Spirit. Brian and Marcia wrote Going All the Way, The Heart and Soul of the Exceptional Marriage.  Click here to view Marcia's membership profile (opens in a new window).

Quaker Earthcare Statement

The produce of the Earth is a gift from our gracious Creator to the inhabitants, and to impoverish the Earth now to support outward greatness appears to be an injury to the succeeding age.
- John Woolman (1720-1772)

We find delight in the grace of creation, and are humbled by the richness of its gifts.

Our very existence depends upon sustaining our intimate relationships within nature.  Yet much has been harmed or lost forever through our lack of reverence, our ignorance, denial, waste and ill-considered action. We have set ourselves against the Spirit. We have ignored our interconnectedness with all other living things, weakened our own well-being, and we have diminished the opportunity for fair livelihood.

Once our lack of care caused limited damage.  Now our thoughtlessness endangers whole ecosystems, and even the entire biosphere, through global warming, pollution, destruction of habitats, and accelerated extinction of species.  We also acknowledge that wars, poverty and overconsumption are part of this spiral of destruction.

We seek to transform this culture of domination and exploitation, of false witness and idolatry, and instead develop a culture of caring for the planet, preparing for future generations of living things and honouring God’s gifts.  Each of us must now strive to live a just life which values the air, the waters, the soil, living things and the processes sustaining all life.

Given the extent of the crisis and the need for transformative change, despair and fear are likely to arise in us all at some stage.  We can be set free in the Spirit to live our lives in radically different ways.
We are called to consider the world as an enspirited whole, to accept no boundary to repairing and sustaining the Earth for the future, and to appreciate more deeply the creative energy in all living things and life processes. We seek to mend what has been hurt, and to strengthen our courage to discern and bear witness to this spiritual care for the Earth.
Friends are not alone on this journey.  We must listen to the call of creation, recognise and respect the profound knowledge and wisdom of Indigenous peoples and learn from scientific understanding. We will work with those many others already deeply engaged, who make the links between religious belief, lifestyle, social justice and peace. 

We commit to the demanding, costly implications of radically changed ways of living.  Let us do so out of joy, celebration, reverence and a deep love of life.

Adopted at Yearly Meeting 2008, Melbourne, Australia


The NC Child Care Commission has approved rule changes effective July 1, 2008.  The rules that are impacted for centers are listed below.  Click on the rule to download and print an updated copy of the rule, which you can insert into your own set of rules.  The Division does not plan to do a mailing of the rule changes at this time.

Rule .0705    CPR and First Aid Training Requirements (1 page)

Rule .1721    Requirements for Records (2 pages)

Rule .2318    Retention of Forms and Reports by a Child Care Operator (1 page)

CLICK HERE to download and print a two-page summary of the changes.

NOTE:  Clarification from the Division of Child Development has answered two questions:

Question If my CPR was completed in August 2007 and was certified for 24 months, will it expire August 2008 (based on rule at the time of training) or August 2009 (based on the rule at time of expiration)?  
Answer:  After July 1st, the consultant will look at the date on the card, so in this case, the CPR would be valid until August 2009.

Question:   If my First Aid was completed in June 2006 and was certified for 24 months, will it expire June 2009 (based on rule at the time of training) or June 2008 (based on the rule at time of expiration)?
Answer:  After July 1st, the consultant will look at the date on the card, so in this case, the First Aid would be expired as of June 2008.
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